Make it a local call for anyone back home to call or message you anywhere!

Refer friends

Refer your friends and associates to Call Me in China and earn $10 in Calling Credit for each signup!  When you send out an invitation to any of your contacts and they sign up through the link provided in the sample email (don’t change the link or you won’t get credit!) then Call Me in China will credit your subscription $10.  This is a great way to earn plenty of extra talk time with Call Me in China – $10 can go a long way.

You can access the “Refer Friends” page when you log in to your subscription.  Take a look at the image – just click on the “Refer Friends” button and Call Me in China will generate a sample email for you.  All you have to do is add your friends contact email.  You are welcome to change the email text if you want, just don’t change the link (“Here’s the link…”)!

You can also access the “Refer Friends” from the footer menu on the home page.

You are welcome to sign up as many friends and contacts as you want; there is no limit to how much credit you can earn!

Leaving China for a while?

Leaving China for an extended period? Consider suspending your subscription.

For the numerous visitors to China who leave the country for more than a month or two at a time, and don’t need continued calling service to China, consider suspending your subscription. By suspending your subscription, you continue to hold your Call Me in China number, but you pay a lower rate for it. Just contact support and let an agent know the dates that you’ll be leaving and when you’ll be returning and we’ll suspend the number for you. The number will automatically be unsuspended for you according to your preferred date and you’ll again be able to make cheap calls to China.

Your Coupon History

You can now log in to your subscription and see the history of coupons and promotions that were applied to your subscription.  Once logged in, click on the “Billing” button on the left.  Then, you can choose the “Coupons” tab.  On the “Coupons” tab, you can apply coupons as well as see the history of coupons and promotions that were applied to your subscription.

Forward Calls to the US and Canada

For those of you who have phones in the United States or Canada, you can forward your Call Me in China number to any phone in the USA or Canada. This is great if you’re visiting one of these countries for a short duration and don’t want to give special calling instructions to folks while you’re traveling. Just log in to your subscription. Where you see your Call Me in China numbers, you can update the destination by clicking the “Edit Destination” link. In the dialog that follows, you can select the country code for the USA and Canada, “1”, from the select box. Enter your desired destination and you’re all set.

Need an invoice?

We’ve recently had a few folks ask us to provide invoices for various reason (their own record keeping and submitting for reimbursement, for example).

We are happy to let everyone know that you can now download an invoice for each of your Call Me in China credit card transactions.  Just log into your subscription and click on the billing tab.  On the far right side of the table is a link to a printable PDF file that you can download and/or print out.

Ringing and Busy Signals

One of the most common problems that people report to our support team is that their friends, family, or customers complain that it’s difficult to connect calls; the phone just rings and rings.  Do you know what the number on cause of this is (besides not being available, of course)?

You’re already on the phone!

A system like Call Me in China, which uses a variety of different technologies to achieve a low-cost high quality connection between your home country and China.  Assembling this connection when you make a call is complex.  Each component has to basically connect to the next, which makes creating that connection sometimes fairly slow.  So, your caller may have already heard a ring or two by the time you hear your first ring.

For similar reasons, if you happen to already be on the phone, the line will simply continue to ring instead of resulting in a busy signal.  To be fair, after several rings, the service will report to the caller that the party isn’t answering the phone call.

We are working on improving this experience for our users.  In the meantime, just wait a while and try again.

If you do get non-stop and instant busy signals, this is a sign that something is wrong.  Though rare, this does happen sometimes.  Please let us know right away; it’s usually an easy fix!

Want a number from a country that’s not on our homepage?

We’ve had some requests for other countries outside of our list.  As of now, you can select a number from the following countries:  USA, UK, Canada, Australia, France, Italy, Poland, and Brazil.

However, we try to accommodate people as best we can. For example, we’ve recently had folks request and sign up for numbers in Holland and Mexico. So, feel free to ask if you can have a number in whatever country you want!

Of course, numbers in different countries vary quite a bit.  Numbers in Germany are hard to acquire since the government needs proof of residency.  No problem, if you’re a German!  Also, the price of numbers vary as well.  Holland is pricey (nearly $12) where Mexico is relatively cheap (about $5).

And, if you’re an existing customer, feel free to make a request!  You can have multiple numbers from several different countries on your account each pointing to your mobile in China.  Handy indeed!

Changing your destination number

Did you know it’s a piece of cake to change your destination number (the phone that your Call Me in China number connects to) when you log in to your Call Me in China subscription?  You can change your destination number as often as you wish and the changes are instantaneous.  You can probably think of several ways to take advantage of this.  Some ways customers have used this feature:

• Coworkers who visit China and share a single phone.
• Using a Call Me in China number to connect to a customer’s landline – except for when they’re on vacation.
• And, the most popular:  switching out a destination as customers with multiple SIM cards who travel around the country, especially those who frequently go to Hong Kong.

See the screenshot below (and sorry, for privacy and legal reasons, we have to obscure Homer Simpson’s phone number):