Make it a local call for anyone back home to call you in china with crystal-clear quality!

Need an invoice?

Posted in News, Tips

We’ve recently had a few folks ask us to provide invoices for various reason (their own record keeping and submitting for reimbursement, for example).

We are happy to let everyone know that you can now download an invoice for each of your Call Me in China credit card transactions.  Just log into your subscription and click on the billing tab.  On the far right side of the table is a link to a printable PDF file that you can download and/or print out.

Download a printable invoice for all your Call Me in China transations

Ringing and Busy Signals

Posted in Techie, Tips

One of the most common problems that people report to our support team is that their friends, family, or customers complain that it’s difficult to connect calls; the phone just rings and rings.  Do you know what the number on cause of this is (besides not being available, of course)?

You’re already on the phone!

A system like Call Me in China, which uses a variety of different technologies to achieve a low-cost high quality connection between your home country and China.  Assembling this connection when you make a call is complex.  Each component has to basically connect to the next, which makes creating that connection sometimes fairly slow.  So, your caller may have already heard a ring or two by the time you hear your first ring.

For similar reasons, if you happen to already be on the phone, the line will simply continue to ring instead of resulting in a busy signal.  To be fair, after several rings, the service will report to the caller that the party isn’t answering the phone call.

We are working on improving this experience for our users.  In the meantime, just wait a while and try again.

If you do get non-stop and instant busy signals, this is a sign that something is wrong.  Though rare, this does happen sometimes.  Please let us know right away; it’s usually an easy fix!

Want a number from a country that’s not on our homepage?

Posted in Tips

We’ve had some requests for other countries outside of our list.  As of now, you can select a number from the following countries:  USA, UK, Canada, Australia, France, Italy, Poland, and Brazil.

However, we try to accommodate people as best we can. For example, we’ve recently had folks request and sign up for numbers in Holland and Mexico. So, feel free to ask if you can have a number in whatever country you want!

Of course, numbers in different countries vary quite a bit.  Numbers in Germany are hard to acquire since the government needs proof of residency.  No problem, if you’re a German!  Also, the price of numbers vary as well.  Holland is pricey (nearly $12) where Mexico is relatively cheap (about $5).

And, if you’re an existing customer, feel free to make a request!  You can have multiple numbers from several different countries on your account each pointing to your mobile in China.  Handy indeed!

Changing your destination number

Posted in Tips

Did you know it’s a piece of cake to change your destination number (the phone that your Call Me in China number connects to) when you log in to your Call Me in China subscription?  You can change your destination number as often as you wish and the changes are instantaneous.  You can probably think of several ways to take advantage of this.  Some ways customers have used this feature:

  • Coworkers who visit China and share a single phone.
  • Using a Call Me in China number to connect to a customer’s landline – except for when they’re on vacation.
  • And, the most popular:  switching out a destination as customers with multiple SIM cards who travel around the country, especially those who frequently go to Hong Kong.

See the screenshot below (and sorry, for privacy and legal reasons, we have to obscure Homer Simpson’s phone number):

Change your destination