Make it a local call for anyone back home to call or message you anywhere!

The Big News: Call Me in China Mobile Apps

We are now testing our new Android and iPhone apps. With these apps you will be able to call back and forth to China without using any cell phone minutes at all. Add us to your Facebook news feed to make sure you see the release date announcement! Check out our snazzy app icon.

These apps are designed to save you time, plus introduce a new feature: calling out. Using the Call Me in China apps for Android and iPhone you’ll be able to browse your Call Me in China numbers, set your destinations, and make calls to contacts back in your home country.

We’re already working on ideas for the next version as well. If there’s a new feature that you’d like to see, please let us know!

Leaving China for a while?

Leaving China for an extended period? Consider suspending your subscription.

For the numerous visitors to China who leave the country for more than a month or two at a time, and don’t need continued calling service to China, consider suspending your subscription. By suspending your subscription, you continue to hold your Call Me in China number, but you pay a lower rate for it. Just contact support and let an agent know the dates that you’ll be leaving and when you’ll be returning and we’ll suspend the number for you. The number will automatically be unsuspended for you according to your preferred date and you’ll again be able to make cheap calls to China.

More data added to invoices

We’ve added more data to customer invoices:  Each call that you’ve made since your last credit card transaction including total talk time and call cost.  We also show all Call Me in China numbers and your total monthly phone number cost.  Please send us any feedback you may have!

Your Coupon History

You can now log in to your subscription and see the history of coupons and promotions that were applied to your subscription.  Once logged in, click on the “Billing” button on the left.  Then, you can choose the “Coupons” tab.  On the “Coupons” tab, you can apply coupons as well as see the history of coupons and promotions that were applied to your subscription.

Forward Calls to the US and Canada

For those of you who have phones in the United States or Canada, you can forward your Call Me in China number to any phone in the USA or Canada. This is great if you’re visiting one of these countries for a short duration and don’t want to give special calling instructions to folks while you’re traveling. Just log in to your subscription. Where you see your Call Me in China numbers, you can update the destination by clicking the “Edit Destination” link. In the dialog that follows, you can select the country code for the USA and Canada, “1”, from the select box. Enter your desired destination and you’re all set.

Call Me in China seeks Director of Marketing

Call Me in China is seeking to further expand and, as they say, “take it to the next level”!

We need additional help under the guidance of an expert marketer with a proven record of success in marketing an online service.  This is an important role in Call Me in China offering a significant equity stake.  Bring your drive, experience, and expertise and let’s work together in the style of a Tim Ferriss operation with geographic independence and lightweight overhead.

For more, read the job description here (removed).

Spiced-up Number Picker

As part of the relatively quiet 2.1 release of Call Me in China, the service now has beautified it’s phone number picker for new customers signing up with Call Me in China.  You can now pick detailed regions from any country that we support.  And, you can set your destination number and email all on the same page.  On top of that, the inventory of numbers has been greatly expanded to support hundreds and even thousands of numbers around Call Me in China’s various supported countries.

The 2.1 release also included several improvements in the customer login pages.  The pages now streamline the viewing of your call records, phone numbers, and billing information.  We also will be able to offer customers additional numbers for greatly reduced prices (coming soon).

Need an invoice?

We’ve recently had a few folks ask us to provide invoices for various reason (their own record keeping and submitting for reimbursement, for example).

We are happy to let everyone know that you can now download an invoice for each of your Call Me in China credit card transactions.  Just log into your subscription and click on the billing tab.  On the far right side of the table is a link to a printable PDF file that you can download and/or print out.

Call Me in China 2.0 Released

Yes!  It’s here!  The new 2.0 version of Call Me in China has been released.  In addition to the carefully revised and welcoming look and feel, the new Call Me in China also includes some big updates for customers:

• Perhaps the biggest change is a greatly expanded inventory of home country numbers.  You can now pick a number in specific regions of your home country, even down to the granularity of small towns.
• A growing list of supported home countries.  We’ve added a couple more for this release with more on the way.  If you don’t see your country represented, just send us a suggestion and we’ll look into supporting your country right away.  It’s easier now than ever before to find a number that will fit what you’re looking for.
• For some strict countries that require documentation in order to receive a number, we’ve streamlined the process to ensure that you get your number as quickly as possible, in 99% of cases this happens in less than 24 hours.  For other countries, of course, you can start receiving calls on your new Call Me in China number instantly!

OK, without further adieu:  Check it out!

Ringing and Busy Signals

One of the most common problems that people report to our support team is that their friends, family, or customers complain that it’s difficult to connect calls; the phone just rings and rings.  Do you know what the number on cause of this is (besides not being available, of course)?

You’re already on the phone!

A system like Call Me in China, which uses a variety of different technologies to achieve a low-cost high quality connection between your home country and China.  Assembling this connection when you make a call is complex.  Each component has to basically connect to the next, which makes creating that connection sometimes fairly slow.  So, your caller may have already heard a ring or two by the time you hear your first ring.

For similar reasons, if you happen to already be on the phone, the line will simply continue to ring instead of resulting in a busy signal.  To be fair, after several rings, the service will report to the caller that the party isn’t answering the phone call.

We are working on improving this experience for our users.  In the meantime, just wait a while and try again.

If you do get non-stop and instant busy signals, this is a sign that something is wrong.  Though rare, this does happen sometimes.  Please let us know right away; it’s usually an easy fix!